05.
Managed Services
At Ergontotis, we understand that operational continuity is crucial to the success of any organization. That’s why our Managed Services combine 24/7 monitoring, preventive maintenance, and advanced cybersecurity to ensure your IT infrastructure remains stable, up to date, and ready to support your business growth.
What sets us apart?
- Proactivity: We detect and resolve issues before they impact your service, reducing downtime and protecting your company’s reputation.
- Specialized and Certified Team: Engineers with experience in critical environments (industry, healthcare, public administration).
- Integrated Security: Every process — from monitoring to backup — is designed with defense-in-depth, fast incident response, and legal compliance with GDPR, NIS2, and ISO 27001.
- Flexible and Transparent Models: SLA contracts tailored to your needs, with clear performance metrics and monthly reports on capacity, security, and recommended improvements.
Managed Services Portfolio:
- Network & Infrastructure Management;
- Real-time monitoring;
- Performance tuning;
- Planned scalability, and failure prevention across LAN, WLAN, and data center environments.
- System Support & Maintenance: OS and firmware updates, security patching, continuous hardening, and configuration management for Windows, Linux, and virtualized systems.
- Backup & Disaster Recovery: 3-2-1 policies, air-gapped copies, and regular recovery testing.
Ergontotis – We keep your IT running at full speed, so your business never slows down.
Services